30-Day Refund Policy

1.Our 30-day guarantee

We want you to be happy with your purchase. If, within 30 days of the date you paid, you feel the pass was not worth it, contact us and we will refund 100% of the amount you paid to AI Pro Pass.

2.When you can get a refund

• You changed your mind or are not satisfied, within 30 days of payment.
• Your link does not work: it is invalid, already used, or shows an error when you redeem it on an eligible account.
• Late delivery: you ordered through manual delivery and did not receive your link within 72 hours of payment.
• Your plan was cancelled early by Google for a reason not caused by you (see section 5).

3.When a refund may be refused

• The request is made more than 30 days after payment (except for section 5).
• We find clear signs of abuse, for example repeated purchases and refund requests, or a link that was resold or shared.
• A chargeback or payment dispute has already been opened for the same order. In that case the bank handles the case.

If you redeemed the link and keep using the plan, we may first help you fix any problem. If you still want a refund within 30 days, we will honour it.

4.Replacement first, if you prefer

If your link has a technical problem, we can send you a new working link instead of a refund, usually within 24 hours. You choose which option you prefer.

5.If Google ends your plan early

The plan is provided by Google. If Google cancels or ends your plan before the 18 months are over, for a reason that was not caused by you (for example not by a breach of Google's terms on your account), contact us with a screenshot. We will send a replacement where possible or, if not, a partial refund based on the unused months, even after the 30-day period.

6.How to ask for a refund

We confirm your request within 24 hours (Monday to Friday) and process approved refunds within 2 business days.

7.How and when you receive the money

Refunds are sent to the original payment method through our payment provider. Depending on your bank, the money usually appears within 5 to 10 business days. The amount refunded is what you paid us. Currency conversion fees or bank charges applied by your bank may not be refundable by us.

8.Please contact us before opening a dispute

Opening a chargeback takes longer for you and for us. Write to us first: we answer quickly and refund faster than a bank dispute.

9.Bonuses

The free bonuses are included with the pass. If you receive a refund, your access to the bonus community and materials may end.

10.Your legal rights

This policy adds to, and does not reduce, any rights you have under the consumer law of your country.